& he gave me such a looook!

I feel like Eddie Izzard. I have called our Venice hostel twice now, & each time a man answers with "Pronto, 'ostel Venizia" (at least I think that's what he said), & I ask--just to check!-- "do you speak English?"
To which he replies with a resigned, "yee-ees."

Excuse me...can you count to three?